Claim Consultant - Commercial/Complex (Hybrid or Remote)

Date:  Aug 19, 2025
Location: 

Webster or Remote, MA, US

Company:  MAPFRE

 

Summary:

 

The Claim Consultant – Commercial/Complex will require working with a high level of independence handling high exposure claims and litigation potentially in multiple lines of coverage (e.g. Personal/Commercial, Homeowner liability, Environmental).



Responsibilities:

 

  • Responsible for all components of the adjustment process including multi-jurisdictional coverage analysis, liability and damage investigation, claim evaluation, negotiation and litigation/arbitration management with a demonstrated ability to properly manage expenses.
  • Participate in the training of other claims personnel.

 

Knowledge/Skills:

 

  • Frequent oral and written communication with customers is required and should be timely and professional.
  • Must be able to interact with defense counsel and be an active participant in the handling and settlement of assigned cases

Requirements:

 

  • Bachelor's Degree plus Insurance Designation e.g. I INS 21, 22, 23 SCLA, AIC, CPCU or equivalent, related experience preferred.
  • A minimum of five (5) years claims technical experience is preferred, to include bodily injury and litigation claims handling or equivalent.
  • Appropriate adjuster licensing and/or the ability to obtain licenses in states serviced by the corporation is required.
  • Mastery of multiple lines of business written by the company.
  • Working knowledge of multi-state policies.

 

 

Thank you for considering MAPFRE Insurance as part of your career journey. 

 

We're proud to be rated "A" (Excellent) by A.M. Best Company. We offer property and casualty insurance, working with over 3,000 independent agents and brokers in 11 states. 

 

If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the MAPFRE Insurance Talent Acquisition team at talentacquisition@mapfreusa.com.

 

We are proud to be an equal opportunity employer.


Nearest Major Market: Worcester

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