Bilingual Communications Program Manager, Data & AI (Boston or Webster, Hybrid)

The Communications & Program Manager, Data & AI is a highly visible, trusted partner to the Chief Data & AI Officer (CDAIO) and their leadership team. This role blends executive communications, governance support, and program coordination to ensure Data and AI initiatives are clearly communicated, well-governed, and delivered with rigor. 

You will lead the creation of bilingual (English/Spanish), executive- and Board-ready communications and presentations, manage the CDAIO’s executive workflow, and coordinate senior-level committee operations. The role also establishes and maintains the operating cadence across the Data & AI portfolio, structuring milestones, dependencies, risks, and deliverables using Microsoft 365, Planner, and Jira. 

Responsibilities 

• Develop Management Committee and Board of Directors–ready presentations from draft content, including storyline development, executive-level visuals, and speaker notes. 

• Ensure all materials meet high standards for editorial quality, executive storytelling, and brand alignment. 

• Draft executive summaries and talking points; prepare bilingual (English/Spanish) materials as needed. 

• Maintain presentation templates and standards to ensure consistent, high-quality outputs. 

• Prepare daily and weekly executive briefings highlighting decisions, risks, deadlines, and pre-read materials. 

• Coordinate all aspects of the AI and Data Committee (AIDC), including agendas, timelines, pre-reads, minutes, and action tracking. 

• Produce structured reporting for steering and management forums, consolidating inputs into clear, executive-ready packets. 

• Act as a high-exposure liaison with senior leaders, committee and Board contributors, vendors, and partners. 

• Handle confidential and sensitive information with discretion and sound judgment. 

Executive & Operational Support 

• Support the CDAIO with calendar management and inbox triage, protecting focus time and coordinating with internal and external stakeholders. 

• Support CDAIO teams with coordination of vendor sessions, demos, and event logistics. 

• Maintain official Teams and SharePoint repositories, ensuring version control, permissions, compliance, and historical recordkeeping. 

Program & Portfolio Management 

• Support Data & AI teams in tracking KPIs, outcomes, and budget items (POs, accruals, actuals vs. plan), preparing concise variance explanations and forward-looking obligation summaries. 

• Establish and maintain portfolio trackers and RAID logs, ensuring active dependency management and timely status reporting. 

• Standardize operating cadence through templates, defined inputs, and regular check-ins. 

• Support OKR and quarterly reviews; escalate decisions to the CDAIO with clear context and options. 

• Facilitate cross-functional working sessions, capturing actions, owners, and due dates and ensuring follow-through to closure. 

• Build, maintain, and continuously improve Microsoft Planner and Jira plans, boards, templates, and dashboards; coach team members and ensure data quality for reporting. 

• Integrate tools seamlessly with Teams and SharePoint environments. 

• Operate independently in execution and follow-through while appropriately escalating decisions and trade-offs. 

• Influence without authority to drive cross-functional alignment and quality standards; may coordinate contractors and vendors. 

Qualifications 

Education 

• Bachelor’s Degree in Communications, Graphic Design, or Business Analytics (required) 

• Advanced degree or Project Management certification (CAPM/PMP) preferred 

Experience & Skills 

• 6–10+ years supporting C-level executives as an Executive Assistant, Executive Business Partner, and/or Program or Project Coordinator/Manager 

• Experience in Technology, Data, AI, or similarly complex enterprise environments 

• Advanced proficiency in Microsoft 365 (PowerPoint, Teams, SharePoint, Excel) 

• Strong working knowledge of Microsoft Planner and Jira (or similar tools) 

• Deep understanding of governance rhythms, executive and committee reporting, portfolio tracking, and executive communications 

Why Mapfre?

As a global insurance leader with a strong local presence, we offer more than a job — we provide a purpose-driven career where your growth, well-being, and impact truly matter.

Purpose & Culture: Join a company built on trust, collaboration, and inclusion. Our values guide everything we do, creating a workplace where people feel respected and empowered.

Comprehensive Benefits: Enjoy competitive health coverage, retirement plans, paid time off, flexible work options, and lifestyle perks like employee discounts.

Career Growth: Advance your skills through tuition reimbursement, leadership programs, and internal mobility opportunities. Your development is our priority.

Social Responsibility: Contribute to meaningful initiatives through Fundación Mapfre, supporting communities and sustainability worldwide.