Telematics Manager
Webster, MA, US
Summary
Join Mapfre as a Manager, Telematics and play a pivotal role in shaping the future of data-driven insurance. This high-impact leadership position is responsible for defining and executing the enterprise telematics strategy across our Personal Lines portfolio.
You will own the end-to-end telematics roadmap- driving innovation that enhances underwriting precision, pricing sophistication, customer engagement, and overall risk selection. This is a unique opportunity to operate at the intersection of insurance, data, and technology, partnering across Product, Actuarial, Data & Analytics, IT, and external vendors to deliver scalable, market-leading solutions.
If you thrive in a fast-paced, cross-functional environment and are passionate about leveraging data to transform insurance outcomes, this role offers both strategic influence and hands-on execution.
What You'll Do
Strategic Leadership & Roadmap Ownership
- Own and define the enterprise telematics strategy and multi-year roadmap for Personal Lines products
- Lead the rollout and scaling of telematics capabilities across states and product lines
- Ensure alignment of telematics initiatives with pricing strategy, underwriting philosophy, and customer experience objectives
- Identify and prioritize opportunities to enhance risk selection, segmentation, and customer value propositions
Vendor Management & External Partnerships
- Lead end-to-end vendor management, including selection, onboarding, and performance oversight of telematics providers
- Drive vendor evaluation processes and RFPs to ensure best-in-class technology and services
- Act as primary relationship manager with vendors, establishing performance expectations, service levels, and continuous improvement plans
- Evaluate emerging technologies and market trends to maintain MAPFRE’s competitive positioning
Data Pipeline & Technology Integration
- Oversee the design, development, and integration of the telematics data pipeline, ensuring seamless data flow from collection to consumption
- Partner with IT and Data Engineering teams to ensure:
- Scalable architecture
- Data quality and reliability
- Secure and compliant data handling
- Drive integration of telematics data into core systems, including:
- Policy administration platforms
- Rating engines
- Data warehouses and analytics environments
Data Enablement & Business Impact
- Ensure telematics data is actionable and effectively utilized across the organization to support:
- Pricing sophistication
- Risk assessment and underwriting decisions
- Customer insights and segmentation strategies
- Partner with Actuarial and Data Science teams to:
- Develop predictive models
- Enhance rating algorithms
- Improve portfolio performance
- Translate complex data into clear, actionable insights for senior leadership
State Expansion & Regulatory Coordination
- Lead telematics state expansion strategy and execution, ensuring readiness across regulatory, product, and operational requirements
- Coordinate with Compliance, Legal, and Product teams to ensure:
- Adherence to state-specific regulations
- Alignment with filing requirements
- Develop scalable approaches to expand telematics offerings efficiently across jurisdictions
Cross-Functional Leadership
- Serve as a key cross-functional leader, aligning stakeholders across:
- Product
- Actuarial
- Underwriting
- IT
- Distribution & Marketing
- Drive collaboration to ensure telematics initiatives are fully integrated into the broader Personal Lines strategy
- Influence senior leadership decisions through data-driven insights and strategic recommendations
What You'll Bring
Experience
- Minimum 5+ years of experience in telematics, product management, data/analytics, or related roles
- Proven experience managing end-to-end product or data-driven initiatives
- Demonstrated success in vendor management, including sourcing, RFP processes, and performance oversight
- Experience leading cross-functional initiatives in a complex, matrixed organization, within the Property & Casualty (P&C) space
Knowledge & Expertise
- Strong understanding of:
- Telematics technologies and data ecosystems
- Insurance pricing, underwriting, and risk segmentation principles
- Data pipelines, integration frameworks, and analytics applications
- Familiarity with regulatory considerations impacting telematics programs within Personal Lines
Leadership & Competencies
- Strong strategic thinking and execution capabilities
- Ability to influence and lead without direct authority across multiple functions
- Excellent communication and executive presentation skills
- Proven ability to translate technical concepts into business value and outcomes
- High level of analytical thinking and problem-solving capability
Why Mapfre?
As a global insurance leader with a strong local presence, we offer more than a job- we provide a purpose-driven career where your growth, well-being, and impact truly matter.
Purpose & Culture: Join a company built on trust, collaboration, and inclusion. Our values guide everything we do, creating a workplace where people feel respected and empowered.
Comprehensive Benefits: Enjoy competitive health coverage, retirement plans, paid time off, flexible work options, and lifestyle perks like employee discounts.
Career Growth: Advance your skills through tuition reimbursement, leadership programs, and internal mobility opportunities. Your development is our priority.
Social Responsibility: Contribute to meaningful initiatives through Fundación Mapfre, supporting communities and sustainability worldwide.
Pay Philosophy: The typical starting salary range for this role is determined by several factors including skills, experience, education, certifications, and location. Some roles at Mapfre are eligible for commission and/or bonus earnings, in addition to salary, calculated based upon factors set forth in the compensation plan for the role.
Salary Range $100,900 - $131,100
If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the Mapfre Insurance Talent Acquisition team at talentacquisition@mapfreusa.com.
We are proud to be an equal opportunity employer.
Nearest Major Market: Worcester
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