Technical Product Manager III

Summary:

Responsibilities:

• Own the end-to-end product lifecycle, from ideation and requirements through delivery, launch, and optimization.
• Define product vision, strategy, roadmaps, and success metrics aligned to business objectives and customer needs.
• Conduct market, customer, and competitive research to identify opportunities and inform product decisions.
• Partner with business, architecture, engineering, and operations teams to prioritize initiatives and ensure successful delivery.
• Develop and manage product backlogs, user stories, requirements, and acceptance criteria.
• Translate business needs into scalable, secure, and technically feasible solutions.
• Drive product performance through data analysis, customer feedback, and continuous improvement initiatives.
• Lead products supporting billing lifecycle management, policy administration, payments, collections, customer servicing, and related business processes.
• Ensure compliance with regulatory, risk, governance, privacy, and security requirements.
• Collaborate with legal, compliance, finance, and technology stakeholders to support business and regulatory objectives.
• Evaluate and leverage emerging technologies, including AI, Gen AI, automation, cloud, and blockchain, where appropriate.
• Create and deliver product communications and presentations for technical and non-technical audiences.
• Lead cross-functional teams, influence key decisions, and build consensus across stakeholders.
• Mentor and support Product Managers and Technical Product Managers while fostering innovation and continuous improvement.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, Information Technology, Business, Finance, or a related field; equivalent experience may be considered.
• 8+ years of product management experience, including ownership of complex technical products and enterprise initiatives.
• Proven experience developing product roadmaps and managing products through the full lifecycle.
• Strong knowledge of Agile methodologies, including Scrum, Kanban, SAFe, Lean, or similar frameworks.
• Experience partnering with software engineering and architecture teams in complex technology environments.
• Strong analytical, problem-solving, and data-driven decision-making skills.
• Experience with user research, customer journey mapping, A/B testing, and product analytics.
• Excellent communication, presentation, stakeholder management, and leadership skills.
• Proven ability to influence strategic decisions and lead cross-functional teams.
• Experience in policy and billing lifecycle preferred.

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Why Mapfre?

As a global insurance leader with a strong local presence, we offer more than a job — we provide a purpose-driven career where your growth, well-being, and impact truly matter.

Purpose & Culture: Join a company built on trust, collaboration, and inclusion. Our values guide everything we do, creating a workplace where people feel respected and empowered.

Comprehensive Benefits: Enjoy competitive health coverage, retirement plans, paid time off, flexible work options, and lifestyle perks like employee discounts.

Career Growth: Advance your skills through tuition reimbursement, leadership programs, and internal mobility opportunities. Your development is our priority.

Social Responsibility: Contribute to meaningful initiatives through Fundación Mapfre, supporting communities and sustainability worldwide.

Pay Philosophy: The typical starting salary range for this role is determined by several factors including skills, experience, education, certifications, and location. Some roles at Mapfre are eligible for commission and/or bonus earnings, in addition to salary, calculated based upon factors set forth in the compensation plan for the role.

Salary Range

$110,000 - $150,000

If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the Mapfre Insurance Talent Acquisition team at talentacquisition@mapfreusa.com.

We are proud to be an equal opportunity employer.