Commercial Lines Product Owner - (Boston or Webster, Hybrid)
Webster, MA, US
Summary:
Are you passionate about building products that make a meaningful impact? Join us as a Product Owner and lead the vision, strategy, and execution of our Commercial Lines insurance products.
In this high-visibility role, you’ll connect business strategy with technical delivery—partnering across IT, underwriting, claims, actuarial, operations, marketing, and customer experience. This is an opportunity to shape market-leading insurance solutions and deliver next-generation customer experiences.
Responsibilities:
- Own and drive the product vision and roadmap for Commercial Lines products.
- Define and execute product strategy, aligned to company goals, customer needs, and market opportunities.
- Develop and present business cases for new products and enhancements.
- Lead the end-to-end product lifecycle from ideation through launch, optimization, and retirement.
- Prioritize features and functionality to maximize product value.
- Translate business needs into product requirements, user stories, and acceptance criteria.
- Manage and refine the product backlog to support Agile development cycles.
- Partner cross-functionally with IT, underwriting, actuarial, marketing, operations, and claims to deliver results.
- Serve as the link between technical and business stakeholders, ensuring clear and consistent communication.
- Use customer insights and market intelligence to enhance product competitiveness.
- Support development of new products and enhancements that drive measurable business and customer value.
- Oversee release planning, version management, and delivery sequencing.
- Participate in Agile ceremonies (Scrum, Backlog Refinement, Sprint Planning, Reviews, Retrospectives) and long-term planning.
Experience and Qualifications:
- Bachelor’s degree in Business, Insurance, Technology, or related field.
- 5+ years of experience in product management, underwriting, claims, or related insurance functions.
- Strong knowledge of Commercial insurance products, market dynamics, and regulations.
- Experience with Commercial Lines products, including:
- Coverage structures
- Rating methodologies
- Underwriting workflows
- Regulatory requirements
- Hands-on experience with Guidewire InsuranceSuite (PolicyCenter, BillingCenter, ClaimCenter), including:
- Product model configuration
- Rating engines
- Integrations (API's, microservices, data services)
- Applying Guidewire best practices
- Experience with implentations, upgrades, or cloud migrations strongly preferred
- Strong understanding of Agile methodologies.
- Excellent communication, analytical, and decision-making skills.
- Proven ability to apply customer insights to product development.
- Experience developing products aligned with regulatory, competitive, and customer needs.
- Understanding of technical systems and constraints to partner effectively with IT.
- Strong facilitation skills with the ability to drive alignment and deliver measurable business outcomes.
Why Mapfre?
As a global insurance leader with a strong local presence, we offer more than a job — we provide a purpose-driven career where your growth, well-being, and impact truly matter.
Purpose & Culture: Join a company built on trust, collaboration, and inclusion. Our values guide everything we do, creating a workplace where people feel respected and empowered.
Comprehensive Benefits: Enjoy competitive health coverage, retirement plans, paid time off, flexible work options, and lifestyle perks like employee discounts.
Career Growth: Advance your skills through tuition reimbursement, leadership programs, and internal mobility opportunities. Your development is our priority.
Social Responsibility: Contribute to meaningful initiatives through Fundación Mapfre, supporting communities and sustainability worldwide.
Pay Philosophy: The typical starting salary range for this role is determined by several factors including skills, experience, education, certifications, and location. Some roles at Mapfre are eligible for commission and/or bonus earnings, in addition to salary, calculated based upon factors set forth in the compensation plan for the role.
Salary Range
$110,000 - $160,100
If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the Mapfre Insurance Talent Acquisition team at talentacquisition@mapfreusa.com.
We are proud to be an equal opportunity employer.
Nearest Major Market: Worcester
Job Segment:
Claims, Accounting, Actuarial, Recruiting, PLM, Insurance, Finance, Human Resources, Management