Process Analyst

🚀 Join Our Transformation Journey as a Process Analyst!

Are you ready to challenge the status quo and drive meaningful change? We’re looking for a dynamic Process Analyst to join our Transformation Office—a hub of innovation, strategy, and operational excellence.

In this role, you’ll be at the heart of process improvement efforts, translating vision into action and ensuring our teams operate with agility and precision. You’ll collaborate across departments, streamline workflows, and help shape the future of how we work.

🌟 What You’ll Do

• Lead initiatives that boost efficiency, reduce costs, and deliver measurable value.
• Conduct time studies, waste walks, and process analyses to uncover opportunities.
• Create high-level business models and process flows using ARIS.
• Facilitate requirements gathering and performance metric analysis.
• Partner with stakeholders to align outcomes with business needs and drive change.

🧠 What You Bring

• Bachelor’s degree or equivalent experience in a specialized field.
• 2–3 years of relevant experience (project leadership a plus).
• Strong analytical, communication, and problem-solving skills.
• Proficiency in Microsoft Office; Visio or ARIS experience preferred.
• Familiarity with Lean Six Sigma, Change Management, and Risk Management.

💼 Why You’ll Love It Here

• Work in a highly collaborative, agile environment.
• Influence strategic initiatives and long-range goals.
• Engage with senior stakeholders and drive cross-functional success.
• Be empowered to innovate and make a real impact.

At MAPFRE, our commitment to care is not just our purpose; it’s the driving force behind everything we do. We care about the things that resonate with the needs of our employees, our customers and the community. 

• For Employees: We cultivate an inspiring and dynamic workplace where collaboration and innovation fuel the success of our high-performing teams. 
• For Customers: In addition to being Massachusetts’ #1 home and auto insurer, we provide unmatched peace of mind to our customers across the U.S. 
• For the Community: Our culture of care extends to impactful community engagement and environmental initiatives locally and globally. 

This is who we are at MAPFRE, and we invite you to be part of a movement that cares deeply and acts boldly. Together, we make a difference. 

Thank you for considering MAPFRE Insurance as part of your career journey. 

We're proud to be rated "A" (Excellent) by A.M. Best Company. We offer property and casualty insurance, working with over 3,000 independent agents and brokers in 11 states. 

If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the MAPFRE Insurance Talent Acquisition team at talentacquisition@mapfreusa.com.

We are proud to be an equal opportunity employer.