Financial Services Ops/Data Entry

At MAPFRE, our commitment to care is not just our purpose; it’s the driving force behind everything we do. We care about the things that resonate with the needs of our employees, our customers and the community. 

• For Employees: We cultivate an inspiring and dynamic workplace where collaboration and innovation fuel the success of our high-performing teams. 

• For Customers: In addition to being Massachusetts’ #1 home and auto insurer, we provide unmatched peace of mind to our customers across the U.S. 

• For the Community: Our culture of care extends to impactful community engagement and environmental initiatives locally and globally. 

This is who we are at MAPFRE, and we invite you to be part of a movement that cares deeply and acts boldly. Together, we make a difference. 

We are hiring!

MAPFRE is committed to recognizing our employees as our most valuable resource. We know our employees are the foundation for our accomplishments. That’s why we offer so many opportunities to share in the success they help us achieve. 

We are looking for full time candidates interested in starting a new career or looking to return to the workforce.  Retail cash handling experience a plus.  This is a full time, on-site position with advancement opportunities after your first year.

In addition, full benefits as of date of hire, a lucrative annual PTO allotment, annual performance reviews and merit increases.  Individual Development Plans to support your desire to advance your career within the insurance industry.  Tuition reimbursement and access to insurance education to support your long-term advancement goals.

Job Summary
Responsible to follow established procedures necessary to research, process, and reconcile premium and claim related payments within established service level agreements. This position requires the ability to work across various processing systems, vendor software, robotic automations, equipment, and system reports. Participate in collaborative projects to improve the customer experience and facilitate operational efficiencies.

Starting salary will be up to $17.50/hr.  This position will be 100% on site.

Schedule

Monday thru Friday, 8:00 a.m. to 4:30 p.m. On-site;  overtime may be required, based on business need

Knowledge, Skills and Abilities
Education: High School or equivalent knowledge or related experience.
Experience: 0 - 1 years. Prior retail cash handling experience a plus.
Knowledge: Solid understanding of general and technical parts of the job. Working knowledge in field, able to work independently.
Decision Making: Follows regular, detailed standards and instructions. Applies clearly defined guidelines and procedures in making timely decisions, given the necessary information.
Supervision Received: Works under close supervision; work performance is frequently checked.
Leadership: Works as an individual contributor. Learns the details of the job.
Problem Solving /Operations/Direct Work Involvement: Applies knowledge to help solve routine problems requiring independent thinking with direction.
Client Contacts: Contacts are typically within own department and occasionally outside own organization. Typically involves providing information requiring some explanation or interpretation.

Additional Knowledge, Skills and Abilities
Strong organization and prioritization skills.
Effective verbal and written communication skills.
Ability to work in a fast-paced environment with minimal supervision.
Must have strong PC skills for recordkeeping and research and strong working knowledge of Microsoft Office.
Ability to interact well with others in a team environment.
Working knowledge of various types of office equipment i.e.: scanners, photocopiers and the ability to use external vendors file online tools.
Aptitude for numerical order keeping with accuracy.

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Thank you for considering MAPFRE Insurance as part of your career journey. 

We're proud to be rated "A" (Excellent) by A.M. Best Company. We offer property and casualty insurance, working with over 3,000 independent agents and brokers in 11 states.  

If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the MAPFRE Insurance Talent Acquisition team at talentacquisition@mapfreusa.com.

We are proud to be an equal opportunity employer.