Commercial Lines Risk Services Consultant (Hybrid)

Summary

The Risk Control and Premium audit consultant role combines strategic vision to shape the Commercial Lines Risk Services programs, strengthen vendor partnerships and deliver innovative solutions. This includes developing and executing strategies to minimize losses, enhance underwriting decisions and support profitable growth. This position is responsible for the vendor relationships including selection, the delivery of services to our customers, vendor performance including training when necessary, and the development of automation.

Responsibilities

Internal

• Vendor management - Manage the vendor relationships from vetting to monitoring quality turnaround time and customer service

   

• Communicate complex data insights clearly and effectively to technical and non-technical audiences  

   

• Collaborate with underwriting team to modify inspection and premium audit guidelines based on relevant data, provide technical support as needed

• Assist agents and policyholders by addressing vendor performance concerns 

   

• Stay at the forefront of industry trends, emerging technologies and innovative products

   

• Collaborate with Corporate Communications team as needed 

   

• Assist services staff assigned to the premium audit and risk control  functions

   

• Develop SOP’s as needed

External

• Assist agents and policyholders by addressing vendor performance concerns and providing guidance on inspection recommendations or potential hazards

Work Systems

• Integrate vendor systems with our workflow.
• Develop reports that will help us monitor vendor performance and demonstrate  Leverage vendor systems if possible.
• Design and develop interactive dashboards using Power BI
• Support automation of department workflows

Qualifications

• Bachelor's Degree or professional level of knowledge in a specialized field, or equivalent, related experience.
• 4 - 6 years - or Associates Degree equivalent plus 6 - 8 years.

Why Mapfre?

As a global insurance leader with a strong local presence, we offer more than a job — we provide a purpose-driven career where your growth, well-being, and impact truly matter.

Purpose & Culture: Join a company built on trust, collaboration, and inclusion. Our values guide everything we do, creating a workplace where people feel respected and empowered.

Comprehensive Benefits: Enjoy competitive health coverage, retirement plans, paid time off, flexible work options, and lifestyle perks like employee discounts.

Career Growth: Advance your skills through tuition reimbursement, leadership programs, and internal mobility opportunities. Your development is our priority.

Social Responsibility: Contribute to meaningful initiatives through Fundación Mapfre, supporting communities and sustainability worldwide.

Pay Philosophy: The typical starting salary range for this role is determined by several factors including skills, experience, education, certifications, and location. Some roles at Mapfre are eligible for commission and/or bonus earnings, in addition to salary, calculated based upon factors set forth in the compensation plan for the role.

Salary Range $77,700 - $96,100

If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the Mapfre Insurance Talent Acquisition team at talentacquisition@mapfreusa.com.

We are proud to be an equal opportunity employer.