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Claim Rep I, Subrogation - Entry Level

Date: Nov 22, 2021

Location: Webster, MA, US

Company: MAPFRE






Job Summary


Assist the company’s subrogation effort by investigating, evaluating and settling both first and third party subrogation claims for the most appropriate percent attainable while considering costs. Responsible for maintaining a current caseload and negotiating settlements within approved authority levels. Responsible for managing a variety of claims associated with personal and commercial automobile insurance policies. May also be responsible for multi-state auto policies and homeowner policies with exposure to both litigation and arbitration cases.


Knowledge, Skills and Abilities

Education: Bachelor's Degree or professional level of knowledge in a specialized field, or equivalent, related experience.
Experience: 0 - 2 years - or Associates Degree equivalent plus 2 - 4 years.
Knowledge: Limited to moderate knowledge of industry practices, standards, and concepts within field of work. Learns to apply them to the job.
Decision Making: Learns to make decisions and recommendations for varied situations, applying judgment to interpret related information, policies, and procedures. Decisions generally impact specific tasks.
Supervision Received: Works independently under general supervision. Work is reviewed for overall adequacy in performing tasks.
Leadership: Works as an individual contributor. Learns the job.
Problem Solving /Operations/Direct Work Involvement: Develops solutions to a variety of problems, typically of moderate scope and complexity. Refers to and interprets policies and practices for guidance.
Client Contacts: Contacts other departments and or external organizations or parties frequently. Contacts are primarily at or below middle management levels. Communication is primarily task-related and involves creating and delivering varied types of messages and information.


Additional Knowledge, Skills and Abilities

Experience should include a minimum of one year Contact Center Claim Services or equivalent.
Excellent customer service and interpersonal skills are a must.
Effective verbal and written skills are necessary.
Demonstrate the willingness/ability to obtain out of state license(s) in conjunction with departmental objectives/needs.




At MAPFRE, the safety of our employees matters. We have taken vital steps across all offices from the improvements to our air ventilation, the installation of touch-free devices, to embracing social distancing and requiring medical self-screening to ensure the safety of our employees. We embrace the ability to collaborate with peers in-office, while also offering a flexible work arrangement for many roles in our organization. 



If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the MAPFRE Insurance Talent Acquisition team at talentacquisition@mapfreusa.com.


We are proud to be an equal opportunity employer.

Nearest Major Market: Worcester

Job Segment: Medical, Claims, Law, Customer Service Representative, Healthcare, Entry Level, Insurance, Legal, Customer Service